Custom Crafts Contact

Custom Crafts South Africa Small Business Owner and Entrepreneur Hub. Packaging. Crafts Supplies. Business Biz Tips Marketing and Resources

About Us

Hi, Gabi here, founder of Custom Crafts. We are so happy you are here!

Custom Crafts, established for over two years and started in Cape Town, South Africa, Custom Crafts was born out of a simple idea that has grown into a thriving venture.
It all started when selling jewellery at a market and faced a packaging dilemma—there was nothing that truly met our needs. So, we took matters into our own hands, designing innovative business supplies and packaging solutions that embody our core values today: quality, reliability, affordability, and community.

Our mission is to create an engaging hub and community for small business owners and entrepreneurs who share our passion for growing their businesses on limited budgets and limited time. Over time, we’ve expanded our product offerings to include an array of items, ranging from business resources and tips to eye-catching business packaging supplies, all conveniently available in one place making shopping that much easier. Our business packaging supplies have earned a loyal following and is a fan favourite, with over 150 glowing reviews from small business owners across South Africa.

With the aim to build an even stronger online presence and community, we have recently started a new Instagram page @customcrafts.community where we post helpful small business tips and resources, motivation and inspiration. Our main page is @_custom.crafts

Custom Crafts is more than a store; it’s a commitment to helping fellow entrepreneurs succeed. Join our community, and let’s craft your business journey together!

Frequently Asked Questions

If you have any further questions, please don’t hesitate to contact us via Email or our inquiry form and we’ll get back to you as soon as possible!

We do not offer returns, exchanges or refunds. Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the incorrect item. If you have any concerns with your order, please email info@custom-crafts.co.za

Our general processing times are approx. 1-2 business weeks, and depend on current workload as well as other factors.
Our processing times are separate from the delivery times (see below).
Depending on the delivery method you choose, packages can take between 1-9 business days to reach you (after our processing times) . We use FastWay, My Courier SA as well as PAXI to ship orders.

NOTE: If you are located in an outlying area, we recommend using PAXI if you are situated near a PAXI point. To find your closest PAXI Point, go to the PAXI website then to PAXI points and type in your location.

If you’d like to order more than 1000 of one item, please fill out the bulk inquiry form above or email us at info@custom-crafts.co.za with your needs.

Please Email us at info@custom-crafts.co.za 
or WhatsApp us on +27 74 756 8762

Once you have placed your order, please upload your logo and appropriate design files to the Image Upload on your Custom Crafts Account by clicking on the profile icon in the top right corner. Alternatively, you can email us your designs to designs@custom-crafts.co.za . Remember to make the subject your order number and name. 

Please click here for a detailed breakdown on design requirements

Click here for a detailed breakdown on all our sticker options. Remember to take sizing, design and usage into consideration!

If you are still unsure which option best suits your needs, please don’t hesitate to contact us!

Inquiry Form

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Contact

General Email: info@custom-crafts.co.za
Designs Email: designs@custom-crafts.co.za
WhatsApp Us: +27 74 756 8762 or click here

Custom Crafts – Affordable Business Supplies and More

Secure Payment

All our payments are SSL secured

Delivered With Care

Delivery to your door or to your chosen PAXI point

Excellent Service

We strive to make our customers happy

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